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Case Studies

Client Success Stories

Real Organizations.
Real Security Results.

See how organizations across industries protect sensitive
communications and achieve compliance with SenditCertified.

All Case Studies

Healthcare
The Hand Center | Jupiter, FL | Healthcare

HIPAA-Compliant Patient Photo Submissions for Dupuytren's Specialist

Patients worldwide emailed unencrypted photos directly to Dr. Eaton, risking HIPAA violations and heavy fines. A secure, branded intake form was needed.

Click here

100 %

HIPAA Compliance

Global

Patient Reach

0

Fines incurred

HIPAA
PHI
Read More
Legal
Newcomer, Shaffer, Spangler & Breininger · Bryan, OH

Individual SecureInboxes for Traveling Attorneys Handling Privileged Client Files

Attorneys needed to communicate securely with clients while traveling, share large files (10+ MB), and access documents in meetings without risking a lost laptop.

Click here

100+ yr

Firm history

Large

File Support

Full

Audit trail

SECUREINBOX
PRIVILEGE
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Finance
Redmond Mortgage · Issaquah, WA

Branded Secure Document Portal for Mortgage Loan Officers

Loan officers needed clients to securely submit sensitive financial documentation on a tight timeline to close loans, email was too risky, fax too slow.

Click here

2 days

Go-live time

AES - 256

Encryption

0

Software installs needed

CSI
MORTGAGE
Read More
Healthcare
LSU Health Sciences Center · Shreveport, LA

Protecting PHI and Proprietary Research Data at a University Health System

LSUHSC needed HIPAA-compliant transmission for patient data AND secure storage for confidential biomedical research results that could not be exposed.
Click here

HIPAA

Fully compliant

AES-256

Encryption

Full

Audit

HIPAA
Research
Read More
HEALTHCARE
Mid-Carolina Cardiology · Charlotte, NC

Secure Electronic Medical Record Transfer Across 6 Cardiology Locations

27 physicians across 6 locations had no encrypted method to exchange patient records with referring providers or send test results directly to patients.
Click here

27

Physicians served

0

Training hours needed

HIPAA

Compliant

HIPAA
EMR
Read More
LEGAL
DisputeSoft · Potomac, MD

End-to-End Encrypted Case File Sharing for IT Litigation Consultants

Forensic investigators sharing confidential case materials via standard email risked inadvertent disclosure and sending large files required a separate FTP site.
Click here

No FTP

Large files built-in

Multi-reg

GLBA, HIPAA, PCI

Recall

Unread messages

Litigation
eDiscovery
Read More
CONSULTING
Odell International · Huntersville, NC

Secure Collaboration Platform for Global Program Management Projects

Odell needed to send large design documents, audio/video files, and coordinate tasks with both internal teams and external clients, all encrypted and access-controlled.
Click here

Global

Project scope

Biometric

Auth available

1-click

Rights revocation

eProjects
Collaboration
Read More
Consulting
Reimbursement Management Consultants · Portland, OR

Replacing SharePoint with Secure Collaboration for Coding Compliance Reviews

RMC’s fast-moving compliance consulting work required sharing sensitive documents with external parties. SharePoint lacked the security controls needed.
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Real-time

Access logs

Multi-factor

Auth, incl. biometrics

AES-256

Encryption

ePROJECTS
Compliance
Read More
Government
Force Protection, Inc. · South Carolina

Secure Transmission of Ballistics Files and PII to DOJ and USMC Networks

As a civilian contractor, Force Protection couldn’t use standard email to send deployment data and vehicle ballistics files to protected Army and Marine Corps networks.

Click here

DOJ

Infrastructure support

AES-256

Encryption

Full

Audit trail

DOJ
PII
Read More
Healthcare
Regional Medical Group

Securing Patient Records Across a 12-Clinic Network

A multi-location medical group needed to share lab results, referrals, and billing data across clinics while maintaining strict HIPAA compliance

Click here

100 %

HIPAA Compliance

2 Days

Onboarding

0

Breaches Since

HIPAA
PHI
Read More
Click here
Healthcare
LSU Health Sciences Center · Shreveport, LA

Protecting PHI and Proprietary Research Data at a University Health System

LSUHSC needed HIPAA-compliant transmission for patient data AND secure storage for confidential biomedical research results that could not be exposed.
Click here

HIPAA

Fully compliant

AES-256

Encryption

Full

Audit

HIPAA
Research
Read More
Click here
HEALTHCARE
Mid-Carolina Cardiology · Charlotte, NC

Secure Electronic Medical Record Transfer Across 6 Cardiology Locations

27 physicians across 6 locations had no encrypted method to exchange patient records with referring providers or send test results directly to patients.
Click here

27

Physicians served

0

Training hours needed

HIPAA

Compliant

HIPAA
EMR
Read More
Legal
Litigation Consulting Firm

Encrypted Collaboration for High-Stakes Litigation Projects

A litigation consulting practice needed a secure way to coordinate sensitive case materials internally and share deliverables with clients,

Click here

100 %

Client Confidentiality

2 Days

Setup Time

↑ 40%

Team Efficiency

ACP
Secure Share
Read More
Click here
LEGAL
DisputeSoft · Potomac, MD

End-to-End Encrypted Case File Sharing for IT Litigation Consultants

Forensic investigators sharing confidential case materials via standard email risked inadvertent disclosure and sending large files required a separate FTP site.
Click here

No FTP

Large files built-in

Multi-reg

GLBA, HIPAA, PCI

Recall

Unread messages

Litigation
eDiscovery
Read More
Click here
Finance
Independent Financial Advisors

Protecting Client Financial Data Under SEC & FINRA Rules

A network of independent financial advisors required encrypted email to protect client portfolio data and comply with SEC and FINRA

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SEC/FINRA

Compliant

↓ 60%

IT Support Tickets

3 min

Per Encrypted Send

SEC
FINRA
Read More
Click here
Click here
Consulting
HR Consulting Practice

Securing Employee PII During HR Audits and Investigations

An HR consulting firm conducting sensitive workplace investigations needed a secure channel to handle employee complaints,
Click here

100%

PII Fully Encrypted

↑ 50%

Client Retention

Same Day

Deployment

HR
Investigations
Read More
Click here
CONSULTING
Odell International · Huntersville, NC

Secure Collaboration Platform for Global Program Management Projects

Odell needed to send large design documents, audio/video files, and coordinate tasks with both internal teams and external clients, all encrypted and access-controlled.
 
Click here

Global

Project scope

Biometric

Auth available

1-click

Rights revocation

eProjects
Collaboration
Read More
Click here
Government
Municipal Government Office

Modernizing Secure Citizen Communications for a City Office

A city government office needed a simple, auditable encrypted email system for communicating sensitive information with
Click here

Full

Audit Trail

↑ 90%

Staff Adoption

CJIS

Ready

Gov
Audit Trail
Read More
Click here
Click here

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[acf field=”client_overview” post_id=”8770″] [acf field=”security_challenge” post_id=”8770″] [acf field=”solution” post_id=”8770″]

Regional Medical Group

Securing Patient Records Across a 12-Clinic Network

HIPAA
Healthcare
Client Overview

The Hand Center specializes in Needle Aponevrotomy, a minimally invasive treatment for Dupuytren’s contracture. Founded by Dr. Charles Eaton, the Center attracts patients from around the world who travel thousands of miles for in-person consultations.

Security Challenge

HIPAA regulations prohibit unencrypted email, yet patients kept sending photographs and questions directly to the doctor via standard email, endangering their own privacy and exposing the practice to potential fines and regulatory violations.

Solution

SenditCertified launched a private-beta trial with a branded SecureInbox embedded directly on The Hand Center’s website. Patients complete a simple contact form and attach hand photographs through the secure platform. All messages and files are protected via AES-256 encryption and SAS 70 Type II data storage, with a clear HIPAA warning displayed next to the form.

Results

100%

HIPAA Compliance

Global

Patient reach

0

Fines incurred

“Before the patient even schedules their first appointment we know whether or not we are the appropriate option.”

— Dr. Charles Eaton
 

Newcomer, Shaffer, Spangler & Breininger · Bryan, OH

Individual SecureInboxes for Traveling Attorneys Handling Privileged Client Files

Attorney-Client Privilege
Legal
Client Overview

This Ohio law firm has been serving clients for over 100 years across personal injury, wrongful death, probate, real estate, workers’ compensation, and general civil and criminal practice, operating from two offices in Bryan and Montpelier.

Security Challenge

Attorneys needed a secure way to communicate with clients while traveling outside the office, share large files (10+ MB) with other parties, and safely store and access documents during off-site meetings and without risking exposure if a device was lost or stolen.

Solution

The firm implemented individual SecureInboxes for partner attorneys, allowing clients to initiate secure messages directly. Attorneys use the SecureVault to store files they need to access during off-site meetings, eliminating the need to carry sensitive documents on a laptop. The platform also supports large file transfers and syncs Outlook contacts directly.

Results

100+ yr

Firm history

Large

File support

Full

Audit trail

Redmond Mortgage · Issaquah, WA

Branded Secure Document Portal for Mortgage Loan Officers

MORTGAGE
CSI
Client Overview

Redmond Mortgage is a full-service financial corporation offering residential mortgages, construction financing, and equity facilities across Washington and Oregon, in operation since 1989.

Security Challenge

While Redmond already had a secure online loan application system, they lacked a method for clients to securely send the supporting financial documentation required to close loans — and delays in receiving those documents were slowing down the closing process.

Solution

Redmond implemented a company-branded Corporate SecureInbox on both of their corporate websites, giving each Loan Officer their own secure inbox. Clients can send sensitive financial documents directly to the right representative without registering or downloading any software. Redmond also uses SenditCertified to send outbound messages back to clients and business partners, replacing the cost and burden of fax, physical mail, and courier.

Results

2 days

Go-live time

AES-256

Encryption

0

Software installs needed

LSU Health Sciences Center · Shreveport, LA

Protecting PHI and Proprietary Research Data at a University Health System

BEC Prevention
Healthcare
Client Overview

LSUHSC–Shreveport hosts Schools of Medicine, Allied Health Professions, and Graduate Studies, along with three acute care hospitals. It runs broad biomedical research programs and collaborates with both private and public sector organizations across north Louisiana.

Security Challenge

The Center had two distinct needs: compliance with HIPAA requirements for electronically transmitted personal health information, and protection of proprietary research data and results from unauthorized access or disclosure.

Solution

Research staff use SenditCertified’s Secure Messaging to send messages and large files, and store private information in the SecureVault. The platform creates an encrypted session between the employee’s computer and the internet using AES-256 encryption, with a proof-of-delivery chain of custody record for every message and attachment.

Results

HIPAA

Fully compliant

AES-256

Encryption

Full

Audit trail

Ultra-secure transmission assures LSUHSC that research advancements remain absolutely confidential.
 

Mid-Carolina Cardiology · Charlotte, NC

Secure Electronic Medical Record Transfer Across 6 Cardiology Locations

FERPA
Healthcare
Client Overview

Mid-Carolina Cardiology is one of the largest cardiovascular groups in the Carolinas, with 27 physicians across 6 practice locations providing cardiovascular and preventive medical services to the region.

Security Challenge

Despite having a robust EMR system for 12 years, MCC had no method to electronically transfer medical records to other providers, hospitals, or patients and no system for HIPAA-compliant email communication with patients or referring physicians.

Solution

MCC implemented a custom-designed Corporate Secure Inbox embedded on their shared website, allowing referring physicians to send patient information and records in a HIPAA-compliant manner without needing a matching EMR system. MCC also uses Secure Messaging to send outbound test results, dosing instructions, and medication information directly to patients and referring doctors.

Results

27

Physicians served

0

Training hours

HIPAA

Compliant

DisputeSoft · Potomac, MD

End-to-End Encrypted Case File Sharing for IT Litigation Consultants

Legal
Affordable
Client Overview

DisputeSoft provides litigation consulting and expert testimony services specializing in IT-related disputes — system or software failure, software intellectual property, and electronic discovery. Based in the Washington DC area, they serve clients nationally and internationally.

Security Challenge

Forensic investigators at DisputeSoft faced the dual challenge of inadvertent disclosure risk when sharing confidential case materials over standard email, and the inconvenience of routing large files through a separate FTP site, both needing to be solved with one encrypted, easy-to-use solution.

Solution

Each forensic investigator was provisioned a SenditCertified account with a personal SecureInbox linked directly from their regular email signature. This gives the firm instant access to proof-of-delivery records, a private SecureVault for sensitive case files, and end-to-end secure communication with all parties in their caseload, with no FTP site required. The platform is compliant with GLBA, HIPAA, and PCI requirements.

Results

No FTP

Large files built-in

Multi-reg

GLBA, HIPAA, PCI

Zero

Unread messages

Odell International · Huntersville, NC

Secure Collaboration Platform for Global Program Management Projects

GLBA
Consulting
Client Overview

Odell International is a recognized leader in program management services for major institutional systems and projects on a global basis, providing management, technical, and advisory services across a long history of regional, national, and international engagements.

Security Challenge

Odell had two major problems: they needed to send large-volume design project documents and audio/video files that regular email couldn’t handle, and they needed a collaborative platform to share information with both internal team members and external clients on a controlled, need-to-know basis.

Solution

Odell first implemented Secure Messaging for encrypted transmission of large project files and voice/video content. They then added Secure Collaboration with eProjects, giving them a robust platform to send, receive, and share sensitive documents and task assignments with outside parties in a fully encrypted environment, complete with rights management, multi-factor authentication (including biometrics), watermarking, AES-256 encryption, and one-click rights revocation.

Results

Global

Project scope

Biometric

Auth available

1-click

Rights revocation

HR Consulting Practice

Securing Employee PII During HR Audits and Investigations

PII Protection
HR
Client Overview
A boutique HR consulting firm specializing in workplace investigations, compensation audits, and HR compliance advisory. Their engagements routinely involve the most sensitive employee data: complaints, disciplinary records, salary information, and personal disclosures.
Security Challenge
Client HR departments were emailing investigation materials — often containing employee SSNs, medical information, and details of sensitive complaints — over standard email. The consulting firm’s clients were increasingly asking for data handling assurances before sharing case materials, threatening to delay or block new business.
Solution
SenditCertified became the firm’s standard client communication platform for all investigation and audit engagements. Clients could share case materials through a secure, tracked channel without installing software. The firm could demonstrate documented data handling protocols to enterprise clients, satisfying procurement and legal review.
Results

100%

PII Fully Encrypted

↑ 50%

Client Retention

Same Day

Deployment

Government Office

Force Protection, Inc. | South Carolina | Government / Defense

DEFENCE
GOVERMENT
Client Overview

Force Protection is a global leader in blast- and ballistic-protected armored vehicles and survivability products. Formed in 1997, they design, manufacture, test, and support mine-protected vehicles used by American and allied troops in Iraq and Afghanistan.

Security Challenge

As a civilian company communicating directly with the Departments of the Army and the US Marine Corps, Force Protection could not use standard email to transmit confidential deployment information and PII. Other delivery methods were too slow, and they had no access to the protected government networks their recipients operated on.

Solution

Force Protection implemented SenditCertified subscriptions for all staff at their South Carolina facility who handle sensitive information. The platform enables secure transmission of armored vehicle ballistics files to the DOJ, USMC, and the Joint Programs Office — with AES-256 encryption, proof-of-delivery audit trails, and support for Critical Infrastructure protection standards.

Results

DOJ

Infrastructure support

AES-256

Encryption

Full

Audit trail